Terms and Conditions

Terms
  • Invoices must be paid in FULL prior to shipment; this includes all applicable charges
Pricing
  • All prices are designer net per yard F.O.B. Los Angeles, California
  • Net prices do not include applicable taxes, freight or handling charges
  • Invoices reflect net prices plus applicable taxes, freight and handling charges
  • Prices are subject to change without notice. Confirm current pricing prior to ordering
Reserves
  • All reserves are accepted in the order in which they are received and the availability of goods
  • Reserves are held for 10 business days after which time they will automatically expire
Cuttings for Approval
  • A CFA (cutting for approval) is supplied upon request
  • Dye lot consistency is guaranteed within commercial tolerances
  • CFA’s are recommended for fabricators and workrooms for identification purposes
Orders
  • Orders may be placed through Place showrooms or directly with Place
  • Pattern name, number, color and quantity desired are required with all orders
  • Orders are shipped in one piece when stock availability permits
  • All orders are subject to acceptance by Place and issuance of a confirmation
  • A 50% deposit is required when ordering an item that is out of stock
  • Balance plus freight is due prior to shipping
  • Order confirmations are formal and binding
  • Any requests for changes once confirmation is issued are subject to Place’s ability to respond to request
  • If payment exceeds the balance due, the difference will be credited to the client’s account
  • Refunds are not issued; credits are valid for six months from time of issue
Claims
  • All claims must be filed within 10 business days of invoice date
  • Examine all merchandise for correct color, quantity and quality prior to cutting
  • Place shall in no event be liable for labor charges
  • There is no guarantee against fading
  • Fabric will not be accepted for credit or return once it has undergone any processing including but not limited to flame-proofing, water-proofing, stain-proofing, backing etcetera.
  • Allowances must be made for shrinkage when special processing is specified
Returns
  • A “Request for Return” form must be submitted and approved prior to returning any fabric
  • All returns must be authorized in writing by Place management
  • There is a 25% restocking fee on balance for all returns
  • Returned fabric must be properly packaged and marked in order for credit to be issued
  • Returned fabric must be uncut and in original condition
  • Returns are credited to client accounts; refunds are not issued
  • Credits are valid for six months from time of issue
  • Credits may be extended at the discretion of Place management
Cancellations
  • Cancellations must occur in writing to Place
  • There is a 25% cancellation fee for cancelling an order after confirmation
  • Deposits will be forfeited on cancellations of over 35 yards
  • Approved cancellations will be credited to client accounts; refunds are not issued
  • Credits are valid from six months of time of issue
  • Credits may be extended at the discretion of Place management
Foreign Shipments
  • Customers will provide their own shipping account number for foreign shipments, including Canada, and are responsible for duty and freight charges associated with foreign shipments.
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