Terms and Conditions
Terms
- Invoices must be paid in FULL prior to shipment; this includes all applicable charges
Pricing
- All prices are designer net per yard F.O.B. Los Angeles, California
- Net prices do not include applicable taxes, freight or handling charges
- Invoices reflect net prices plus applicable taxes, freight and handling charges
- Prices are subject to change without notice. Confirm current pricing prior to ordering
Reserves
- All reserves are accepted in the order in which they are received and the availability of goods
- Reserves are held for 10 business days after which time they will automatically expire
Cuttings for Approval
- A CFA (cutting for approval) is supplied upon request
- Dye lot consistency is guaranteed within commercial tolerances
- CFA’s are recommended for fabricators and workrooms for identification purposes
Orders
- Orders may be placed through Place showrooms or directly with Place
- Pattern name, number, color and quantity desired are required with all orders
- Orders are shipped in one piece when stock availability permits
- All orders are subject to acceptance by Place and issuance of a confirmation
- A 50% deposit is required when ordering an item that is out of stock
- Balance plus freight is due prior to shipping
- Order confirmations are formal and binding
- Any requests for changes once confirmation is issued are subject to Place’s ability to respond to request
- If payment exceeds the balance due, the difference will be credited to the client’s account
- Refunds are not issued; credits are valid for six months from time of issue
Claims
- All claims must be filed within 10 business days of invoice date
- Examine all merchandise for correct color, quantity and quality prior to cutting
- Place shall in no event be liable for labor charges
- There is no guarantee against fading
- Fabric will not be accepted for credit or return once it has undergone any processing including but not limited to flame-proofing, water-proofing, stain-proofing, backing etcetera.
- Allowances must be made for shrinkage when special processing is specified
Returns
- A “Request for Return” form must be submitted and approved prior to returning any fabric
- All returns must be authorized in writing by Place management
- There is a 25% restocking fee on balance for all returns
- Returned fabric must be properly packaged and marked in order for credit to be issued
- Returned fabric must be uncut and in original condition
- Returns are credited to client accounts; refunds are not issued
- Credits are valid for six months from time of issue
- Credits may be extended at the discretion of Place management
Cancellations
- Cancellations must occur in writing to Place
- There is a 25% cancellation fee for cancelling an order after confirmation
- Deposits will be forfeited on cancellations of over 35 yards
- Approved cancellations will be credited to client accounts; refunds are not issued
- Credits are valid from six months of time of issue
- Credits may be extended at the discretion of Place management
Foreign Shipments
- Customers will provide their own shipping account number for foreign shipments, including Canada, and are responsible for duty and freight charges associated with foreign shipments.
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